Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
19 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
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Automated Purchase Order Collaboration with Trading Partners
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
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Developer Agent for Workflow Automation
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 26 Oct 2026
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Hybrid Edge-Cloud Anomaly Detection in Manufacturing
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 26 Oct 2026
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Automated Service Outcome Debriefing
Potential: MediumEffort: LowSource: sap.com (opens in a new tab) · added 19 Oct 2026
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NLP-Based Adverse Event Case Intake
Potential: HighEffort: HighSource: intuitionlabs.ai (opens in a new tab) · added 19 Oct 2026
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Conversational AI Assistant for Store Operations
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 28 Sept 2026
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Automated Policy Document Interpretation
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 21 Sept 2026
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Conversational AI Assistant for Store Associates
Potential: MediumEffort: MediumSource: cxtoday.com (opens in a new tab) · added 21 Sept 2026
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Conversational AI Assistant for Maintenance Technicians
Potential: HighEffort: LowSource: marketsandmarkets.com (opens in a new tab) · added 31 Aug 2026
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Automated Case Summarization for Agents
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 24 Aug 2026
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Intelligent Store Associate Copilot
Potential: HighEffort: MediumSource: google.com (opens in a new tab) · added 10 Aug 2026
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Generative AI Knowledge Assistant for Technicians
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 3 Aug 2026
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AI Employee Productivity Assistant for Retail Workflows
Potential: MediumEffort: MediumSource: ciodive.com (opens in a new tab) · added 27 Jul 2026
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AI Copilot for Retail Store Operations
Potential: HighEffort: MediumSource: cloud.google.com (opens in a new tab) · added 6 Jul 2026
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Intelligent Veterinary Case Triage
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 11 May 2026
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Employee Productivity Copilot for Store Operations
Potential: MediumEffort: LowSource: chainstoreage.com (opens in a new tab) · added 2 May 2026
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In-Store AI Customer Assistance
Potential: MediumEffort: MediumSource: chainstoreage.com (opens in a new tab) · added 2 May 2026
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Patient-Facing Drug Safety Insights Assistant
Potential: MediumEffort: MediumSource: hitconsultant.net (opens in a new tab) · added 2 May 2026
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Natural Language Creation of Fixed Asset Masters
Potential: MediumEffort: MediumCompliance-relevantSource: news.sap.com (opens in a new tab) · added 26 Mar 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
12 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
