Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
239 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Finance
Generative AI for Drug Discovery Acceleration
Potential: HighEffort: HighSource: fortune.com (opens in a new tab) · added 2 Nov 2026
LLM · Finance
Joule Copilot for Invoice Management
Potential: HighEffort: LowSource: sap.com (opens in a new tab) · added 2 Nov 2026
LLM · Finance
Agent-Based Incident Triage and Escalation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Agent-Based Procurement Insights and Decision Support
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
AI-Driven Candidate Screening in SuccessFactors Recruiting
Potential: HighEffort: LowSource: community.sap.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
AI-Driven Customer Case Deflection and Resolution
Potential: HighEffort: MediumSource: seekingalpha.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Automated Task Assignment and Updates
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Autonomous Payment Exception Resolution
Potential: HighEffort: MediumSource: fxcintel.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Autonomous Supplier Invoice Payment Execution
Potential: HighEffort: HighSource: fxcintel.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Conversational Customer Self-Service Agent
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Custom AI Agent Development with Joule Studio
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
GenAI Copilot for AP Clerks
Potential: MediumEffort: LowSource: rolandberger.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Procurement Policy and Supplier Knowledge Retrieval
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Reinforcement Learning for Procurement Negotiation Agents
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 26 Oct 2026
LLM · Finance
Agent-Driven Budget Validation and Transaction Signing
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Agentic AI for Tax Case Handling
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Agentic Invoice Decisioning with Human-in-the-Loop
Potential: HighEffort: HighSource: tungstenautomation.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
AI-Powered Clinical Trial Protocol Design Optimization
Potential: HighEffort: MediumSource: appliedclinicaltrialsonline.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Autonomous Agent Governance for Procurement Approvals
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Autonomous Agent Payment Authorization for API Access
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Autonomous Web Browsing Agent for Procurement
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Generative AI Retail Customer Service Assistant
Potential: HighEffort: MediumSource: econsultancy.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Governed AI Workflows with Prompt Injection Protection
Potential: MediumEffort: MediumSource: sumsub.com (opens in a new tab) · added 19 Oct 2026
LLM · Finance
Guided Buying with Conversational AI
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 19 Oct 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
79 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
