Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
213 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Governance
Prompt Caching for Cost-Optimized Compliance Agents
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Governance
Conversational Marketing Insights via MCP Agent
Potential: HighEffort: LowSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM · Governance
Joule Collaborative AI Agents for Finance
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Governance
Unity AI Gateway for Centralized Agent Model Governance
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Governance
Agent-Driven Guided Actions for System Administration
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 15 Jun 2026
LLM · Governance
Automated Incident Ticket Creation and Handoff
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 15 Jun 2026
LLM · Governance
Agentic AI Reasoning for Financial Close Automation
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 8 Jun 2026
LLM · Governance
Automated Medical Inquiry Response Generation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Governance
Enterprise AI Agent Orchestration Platform
Potential: HighEffort: HighSource: ffnews.com (opens in a new tab) · added 8 Jun 2026
LLM · Governance
Patient Support Program Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Governance
Agentic Code Review and Pull Request Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
AI Agent Assist for Service Representatives
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
AI Service Call Summarization and Next-Best-Action
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
AI-Driven Response Validation for BI
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Automated Member Case Summarization
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Automated Process Model Generation from Text
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Automated Sales Narrative Generation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Conversational AI Appointment Booking
Potential: MediumEffort: LowSource: retailtouchpoints.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Custom Blueprint-Based Financial Document Classification
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
In-Store AI Customer Assistance Kiosk
Potential: MediumEffort: LowSource: chainstoreage.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Intelligent Query Routing for BI Agents
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Regulatory Change Monitoring with LLMs
Potential: MediumEffort: MediumSource: thomsonreuters.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
SAP Joule Copilot for ERP User Tasks
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Agentic Browser Automation for Claims Processing
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
73 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
