Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
19 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Governance
Automated Call Summarization and CRM Logging
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Governance
MCP-Based Agent Integration for Enterprise Workflows
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Governance
AI Agent for Veteran Benefits Inquiries
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 21 Sept 2026
LLM · Governance
AI Agent Governance and Trust Layer
Potential: MediumEffort: HighSource: salesforce.com (opens in a new tab) · added 21 Sept 2026
LLM · Governance
Custom AI Model Deployment for Government
Potential: MediumEffort: HighSource: salesforce.com (opens in a new tab) · added 21 Sept 2026
LLM · Governance
Automated Code Review and Quality Assurance
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
LLM · Governance
Generative AI Storefront Content Creation
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM · Governance
Agentic Reconnaissance Simulation for Red Teaming
Potential: MediumEffort: HighSource: salesforce.com (opens in a new tab) · added 24 Aug 2026
LLM · Governance
Agentic Compliance Policy Guidance
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
LLM · Governance
AI-Powered Support Ticket Triage and Resolution
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
LLM · Governance
Unity AI Gateway for Centralized Agent Model Governance
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Governance
Automated Medical Inquiry Response Generation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Governance
Patient Support Program Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Governance
Agentic Code Review and Pull Request Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
AI Service Call Summarization and Next-Best-Action
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Automated Member Case Summarization
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Governance
Medical Inquiry Response Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 20 May 2026
LLM · Governance
AI-Powered Medical Inquiry Response Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 18 May 2026
LLM · Governance
Compliant Medical Information Response Generation
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 11 May 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
1 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
