Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
301 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM + Analytics · Lead to Cash
AI-Driven Sponsor and Merchandise Targeting
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
Machine Learning · Lead to Cash
AI-Powered Content Performance Optimization
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
AI-Powered HCP Engagement Orchestration
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
AI-Powered Sales Lead Qualification and Routing
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
Machine Learning · Lead to Cash
AI-Powered Sales Lead Scoring and Prioritization
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Lead to Cash
AI-Powered Workforce Operations Management
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Lead to Cash
Automated Host City Collaboration and Coordination
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Lead to Cash
Automated Marketing Content Creation
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Autonomous Campaign Pipeline Generation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Lead to Cash
Conversational AI for Fan Service and Support
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM · Lead to Cash
Generative AI Personalized Marketing Content
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
Machine Learning · Lead to Cash
HCP Segmentation and Targeting Optimization
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Headless Content Orchestration with AI Agents
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
Machine Learning · Lead to Cash
Personalized Audience Segmentation at Scale
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
AI Adoption Measurement and Governance
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
Optimization · Lead to Cash
AI Workload Energy Optimization in Data Centers
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM + Analytics · Lead to Cash
AI-Driven Sales Lead Qualification and Scoring
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Lead to Cash
AI-Powered Call Center Agent Assist
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Lead to Cash
AI-Powered Service Case Deflection and Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Lead to Cash
Automated Marketing Campaign Generation
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Lead to Cash
Autonomous AI Agent Case Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Lead to Cash
Autonomous AI Agents for Member Self-Service
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Lead to Cash
Autonomous Sales Development Agent
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
LLM · Lead to Cash
Generative AI Sales Email Drafting
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 1 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
1 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
