Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
397 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM + Analytics · Lead to Cash
Autonomous Lead Identification and Qualification in Slack
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 20 Jul 2026
LLM + Analytics · Lead to Cash
Cross-Study Customer Segment Comparison
Potential: MediumEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 20 Jul 2026
LLM + Analytics · Lead to Cash
AI Agents for Sales Lead Qualification
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
AI-Guided Field Service Territory Configuration
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Automated Dispute Reason Code Classification
Potential: MediumEffort: MediumSource: finextra.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Bring-Your-Own-Knowledge-Graph for Drug Research
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Conversational Inventory and Demand Insights
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Cross-Dataset Semantic Query Generation for Retail Analytics
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Semantic Layer for Customer 360 Agentic Queries
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Agentic AI Document Fraud Detection
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM + Analytics · Lead to Cash
AI-Powered Sales Opportunity Insights
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM + Analytics · Lead to Cash
Graph-Based Contextual Search for Support Tickets
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM + Analytics · Lead to Cash
Agentic Customer Order Orchestration
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Assisted Patient Intake and Pre-Visit Summarization
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Assisted Team Performance Coaching
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Driven Social Media Content Personalization for Travel Marketing
Potential: HighEffort: MediumSource: hospitalitynet.org (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Driven Talent Density Optimization
Potential: HighEffort: HighSource: hrexecutive.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
Automated A/B Testing and Experimentation
Potential: MediumEffort: MediumSource: chainstoreage.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
Autonomous B2B Reordering and Quote Agents
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
Autonomous Demand and Supply Planning Agents
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
Outcome-Based AI Agent Billing and Governance
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
Point-of-Sale Clienteling AI Agent
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
Trustworthy AI Governance for Enterprise Workflows
Potential: MediumEffort: HighSource: cnn.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Driven Audience Ranking and Segmentation Insights
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
129 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
