Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
397 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM + Analytics · Lead to Cash
AI-Powered Customer Sentiment Analysis
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Automated AI Agent Failure Root Cause Analysis
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Automated Competitive Market Research Agent
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Autonomous Supply Chain Orchestration
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Context-Driven Customer Order Orchestration
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Federated Agent Data Discovery Across Enterprise Systems
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
In-App Guidance for SAP User Onboarding
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Intelligent Collections Prioritization Agent
Potential: HighEffort: LowSource: learning.sap.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Slack-Embedded Databricks Analytics for Sales Insights
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
AI Cash Collection Agent for Disputes
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 15 Jun 2026
LLM + Analytics · Lead to Cash
Knowledge-Grounded Title Search and Curative Workflow
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 15 Jun 2026
LLM + Analytics · Lead to Cash
LLM-as-Judge Voice Agent Quality Evaluation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 15 Jun 2026
LLM + Analytics · Lead to Cash
Agentic AI for Financial Crime Detection
Potential: HighEffort: HighSource: ffnews.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Agentic Campaign Execution and Orchestration
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Agentic Supply Chain Disruption Response
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
AI-Driven Sponsor and Merchandise Targeting
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
AI-Powered HCP Engagement Orchestration
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
AI-Powered Sales Lead Qualification and Routing
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Autonomous Agent Decision Monitoring and Observability
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Autonomous Campaign Pipeline Generation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Contextual AI Decision Support for Operations
Potential: HighEffort: MediumSource: itbrief.com.au (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Conversational DevOps Performance Analytics
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Conversational Market Intelligence Querying
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 8 Jun 2026
LLM + Analytics · Lead to Cash
Energy Trading and Demand Forecasting Copilot
Potential: MediumEffort: HighSource: sloanreview.mit.edu (opens in a new tab) · added 8 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
129 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
