Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
2,353 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM + Analytics · Lead to Cash
Autonomous Cash Optimization and Debt Repayment Agent
Potential: HighEffort: HighSource: mckinsey.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Autonomous Network Incident Triage and Resolution
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Autonomous Supply Chain Planning Agent
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Brand-Safe AI Content Generation for External Assistants
Potential: MediumEffort: MediumSource: ibm.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Business Continuity Recovery Plan Generator
Potential: MediumEffort: LowSource: netsuite.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Case Action Recommendation Agent
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Case Management Orchestration Agent
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Case Preparation Agent for CX Case Management
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Content Assistant for Commerce Personalization
Potential: MediumEffort: MediumSource: customerthink.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Context-Aware AI Agent for Case Resolution
Potential: HighEffort: MediumSource: cxtoday.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Conversation Intelligence for Sales Calls
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Conversational Commerce Assistant for Order Capture
Potential: HighEffort: MediumSource: ibm.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Conversational Operations Assistant for NOC Engineers
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Conversational Order Resolution Assistant
Potential: HighEffort: MediumSource: cloud.google.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Conversational Supply Chain Decision Support
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Lead to Cash
Cross-System Process Bottleneck Detection
Potential: HighEffort: MediumSource: cxtoday.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Cross-Vendor AI Agent Governance Hub
Potential: MediumEffort: MediumSource: customerthink.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Lead to Cash
Customer Churn Prediction for SMB Sales
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Lead to Cash
Customer Payment Timing Prediction
Potential: HighEffort: LowSource: nokia.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Lead to Cash
Demand Forecasting for Capacity Planning
Potential: HighEffort: MediumSource: netsuite.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Lead to Cash
Demand Forecasting for Inventory Replenishment
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Lead to Cash
Dynamic Pricing and Discount Approval
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
RPA + AI · Lead to Cash
Employee Onboarding Automation Across HR Systems
Potential: MediumEffort: MediumSource: bain.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
End-to-End Banking Service Case Orchestration
Potential: HighEffort: HighSource: cxtoday.com (opens in a new tab) · added 9 Nov 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
380 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
