Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
400 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
IDP + LLM · Lead to Cash
AI Agent for Sales Order Creation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM + Analytics · Lead to Cash
AI Agent Governance and Lifecycle Management
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
AI Candidate Screening and Job Description Generation
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
AI Talent Growth and Skills Matching
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
AI-Driven Demand Forecasting and Supply Planning
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
AI-Driven Demand Forecasting for Retail Assortment
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
AI-Powered Customer Support Case Resolution
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
AI-Powered Talent Scouting and Casting
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Automated Employee Onboarding Assistant
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
Demand Forecasting for Production Planning
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM + Analytics · Lead to Cash
Demand Forecasting with Generative Insights
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Optimization · Lead to Cash
Dynamic Ticket Pricing Optimization
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Generative AI Assistant for Store Operations
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
Incident Resolution Time Prediction
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Intelligent Ticket Classification and Routing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Joule Agent for Dispute Resolution in Receivables
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Joule Agent for Field Service Incident Triage
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Joule Agent for Sales Quote Generation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Joule Agent for Talent Acquisition Screening
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Joule Agents for Cross-System Process Automation
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Joule-Driven Talent Matching in SuccessFactors
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
Personalized Learning Path Recommendation
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
Predictive Credit Risk Scoring for Customers
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Lead to Cash
Predictive Maintenance for Stage Equipment
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
1 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
