Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
397 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM + Analytics · Lead to Cash
Process Intelligence Context for AI Agents
Potential: HighEffort: HighSource: celonis.com (opens in a new tab) · added 10 Aug 2026
LLM + Analytics · Lead to Cash
Process Intelligence-Driven AI Agent Orchestration
Potential: HighEffort: HighSource: processexcellencenetwork.com (opens in a new tab) · added 10 Aug 2026
LLM + Analytics · Lead to Cash
Retail Product Recommendation and Shopping Agent
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 10 Aug 2026
LLM + Analytics · Lead to Cash
Agent Memory Issue Diagnostics
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Agent Performance Bottleneck Detection
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Agentic AI for Business Process Automation
Potential: HighEffort: HighSource: processexcellencenetwork.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
AI Agent Performance Review and Monitoring
Potential: HighEffort: MediumSource: siliconangle.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
AI-Based Workforce Skills Gap Analysis
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
AI-Driven DSO Forecasting and Working Capital Insights
Potential: MediumEffort: MediumSource: ssonetwork.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
AI-Powered Deal Selection and Sourcing
Potential: HighEffort: MediumSource: fticonsulting.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
AI-Powered Process Deviation Root Cause Analysis
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
AI-Powered Retail Operating System for Commerce
Potential: HighEffort: HighSource: pymnts.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Automated Market Surveillance and Trade Anomaly Detection
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Automated ML Governance Dashboards
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Autonomous Customer Lifecycle Orchestration
Potential: HighEffort: HighSource: cxtoday.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Checkpoint-Based Recovery for Long-Running AI Workflows
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Commodity Price-Driven Reformulation Support
Potential: MediumEffort: HighSource: nielseniq.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Conversational AI Product Recommendation Engine
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Conversational Data Insights via Slackbot Agent
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Dynamic Multi-Model AI Orchestration
Potential: MediumEffort: HighSource: snowflake.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Generative AI for Supply Chain Planning Copilot
Potential: MediumEffort: MediumSource: masterofcode.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
LLM Traffic Attribution and Analytics
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
LLM-Powered Customer Service Ticket Resolution
Potential: HighEffort: MediumSource: case-studies.ai (opens in a new tab) · added 3 Aug 2026
LLM + Analytics · Lead to Cash
Personalized Cross-Functional Engagement Orchestration
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 3 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
129 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
