Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
397 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM + Analytics · Lead to Cash
AI-Guided Cloud ERP Transformation Planning
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
AI-Ready Customer 360 for Lead-to-Cash Agents
Potential: HighEffort: MediumSource: prnewswire.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Autonomous Cash Optimization and Debt Repayment Agent
Potential: HighEffort: HighSource: mckinsey.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Autonomous Network Incident Triage and Resolution
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Autonomous Supply Chain Planning Agent
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Conversation Intelligence for Sales Calls
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Cross-Vendor AI Agent Governance Hub
Potential: MediumEffort: MediumSource: customerthink.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
End-to-End Banking Service Case Orchestration
Potential: HighEffort: HighSource: cxtoday.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
GenAI-Driven IT Alert and Incident Automation
Potential: HighEffort: MediumSource: cloud.google.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Hyper-Personalized Customer Journey Orchestration
Potential: HighEffort: HighSource: ibm.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Multi-Agent Order Fulfillment Orchestration
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Order Fulfillment Risk Detection Agent
Potential: HighEffort: MediumSource: community.sap.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Unified Retail Data Platform Modernization
Potential: HighEffort: HighSource: microsoft.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Agentic Commercial Insights and HCP Engagement
Potential: MediumEffort: MediumSource: pharmexec.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
AI Agent Cost Monitoring and Runaway Prevention
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
AI-Driven Order Fulfillment Decision Support
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
AI-Driven Sales Performance Insights for Field Teams
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
AI-Powered Talent Assessment and Screening
Potential: MediumEffort: MediumSource: ey.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
Autonomous Agent Driven Order Fulfillment
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
CI/CD Evaluation Pipeline for Enterprise AI Agents
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
Continuous AI Agent Performance Evaluation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
Cross-Platform Agent Observability for Customer Service
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
Customer Satisfaction Insight Generation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM + Analytics · Lead to Cash
Edge-Native Decision Support for Mission-Critical Operations
Potential: MediumEffort: HighSource: salesforce.com (opens in a new tab) · added 2 Nov 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
129 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
