Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
45 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM + Analytics · Recruit to Retire
AI Agent-Driven Process Bottleneck Detection
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Recruit to Retire
Conversational AI Assistant in Collaboration Tools
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Recruit to Retire
Conversational Knowledge Retrieval in Channels
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Recruit to Retire
AI Duplicate Work Detection and Prevention
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 2 Nov 2026
Machine Learning · Recruit to Retire
Opportunity Surfacing for Sales Performance Improvement
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 19 Oct 2026
LLM + Analytics · Recruit to Retire
Purpose-Built CRM Model for Sales Insights
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 19 Oct 2026
LLM + Analytics · Recruit to Retire
AI-Driven Personalized Product Recommendation for Agents
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 12 Oct 2026
LLM · Recruit to Retire
AI Agent for Candidate Engagement and Communication
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 21 Sept 2026
LLM + Analytics · Recruit to Retire
Intelligent Content Retrieval from Enterprise Repositories
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 21 Sept 2026
LLM · Recruit to Retire
AI-Assisted Legacy Code Modernization
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
LLM + Analytics · Recruit to Retire
Customer Service Outcome Analytics
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
Machine Learning · Recruit to Retire
Retail Sales Forecasting for Replenishment
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 14 Sept 2026
LLM · Recruit to Retire
AI-Driven Personalized Patient Care Recommendations
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
Machine Learning · Recruit to Retire
Automated Sales Opportunity Insights and Next Best Action
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM + Analytics · Recruit to Retire
Unified Patient Data Aggregation for 360° View
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM + Analytics · Recruit to Retire
Agent Adoption Analytics and Optimization
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
Optimization · Recruit to Retire
AI-Based Promotion Planning Optimization
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Recruit to Retire
Automated Knowledge Base Curation for Agents
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM · Recruit to Retire
Conversational HR Policy Assistant
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Recruit to Retire
Sales Opportunity Analysis and Next-Best-Action Recommendation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM · Recruit to Retire
Agent-Based Opportunity and Pipeline Management
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 24 Aug 2026
LLM · Recruit to Retire
AI-Powered Benefits and Entitlements Inquiry Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 10 Aug 2026
LLM + Analytics · Recruit to Retire
Agentic Sales Opportunity Coaching in Slack
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 3 Aug 2026
Machine Learning · Recruit to Retire
Predictive Maintenance for Field Assets
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 3 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
1 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
