Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
27 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
Machine Learning · Recruit to Retire
Decision-Centric Demand Forecasting for Retail
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 26 Oct 2026
LLM + Analytics · Plan to Fulfill
Profit-Driven Replenishment Decision Support
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 26 Oct 2026
LLM + Analytics · Lead to Cash
AI Search Visibility Monitoring for Brands
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 19 Oct 2026
LLM · Recruit to Retire
Automated Detection of AI Hallucinations About Brand
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 19 Oct 2026
Machine Learning · Lead to Cash
AI-Driven Process Mining and Bottleneck Detection
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 12 Oct 2026
Machine Learning · Lead to Cash
AI-Driven Energy Consumption Forecasting
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 5 Oct 2026
LLM + Analytics · Governance
Automated Sustainability Reporting from ERP Data
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 5 Oct 2026
Machine Learning · Plan to Fulfill
Predictive Maintenance for Energy-Intensive Assets
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 5 Oct 2026
Optimization · Lead to Cash
Production Scheduling Optimization for Energy Efficiency
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 5 Oct 2026
Machine Learning · Lead to Cash
AI-Powered Customer Segmentation and Targeting
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 28 Sept 2026
Optimization · Lead to Cash
Marketing Mix Optimization with AI
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 28 Sept 2026
Machine Learning · Plan to Fulfill
Predictive Customer Churn Analysis
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 28 Sept 2026
LLM · Lead to Cash
Adaptive Model Selection for Customer Workflows
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 14 Sept 2026
Machine Learning · Recruit to Retire
Dynamic Reskilling Program Recommendation
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Lead to Cash
Emerging Skills Detection from Workforce Signals
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 31 Aug 2026
LLM · Recruit to Retire
Agent-Augmented Employee Onboarding
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 24 Aug 2026
LLM + Analytics · Lead to Cash
AI Agent Performance Monitoring and Review
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 24 Aug 2026
LLM + Analytics · Recruit to Retire
Predictive Marketing Performance Analytics
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Retrieval-Augmented Customer Insight Synthesis
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 20 Jul 2026
IDP + LLM · Lead to Cash
Automated Insurance Claims Document Review
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 8 Jun 2026
LLM · Lead to Cash
Automated Medical Coding from Clinical Documentation
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 8 Jun 2026
LLM · Lead to Cash
Generative AI Knowledge Assistant for Customer Service
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 8 Jun 2026
Machine Learning · Lead to Cash
Dealer Sales Insights Recommendation Engine
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 25 May 2026
Machine Learning · Lead to Cash
Demand Forecasting for Spare Parts
Potential: HighEffort: MediumSource: sloanreview.mit.edu (opens in a new tab) · added 25 May 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
1 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
