Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
1,847 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Governance
Automated PHI Data Sensitivity Classification
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Source to Pay
Automated Root Cause Analysis for Equipment Incidents
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Governance
Automated SAP Code Remediation and Migration
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Autonomous Agent Onboarding and Validation
Potential: MediumEffort: HighSource: sloanreview.mit.edu (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Autonomous Case Resolution via Service Cloud Agents
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Autonomous Talent Matching and Onboarding
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Collaborative AI Agents for Dispute Resolution
Potential: HighEffort: MediumSource: asug.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Controlled Agent Tool Catalog for Incident Response
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Source to Pay
Conversational Citizen Self-Service Agent
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 24 Aug 2026
LLM · Source to Pay
Conversational HR Assistant with Joule
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Conversational Onboarding Assistant for New Hires
Potential: MediumEffort: LowSource: superagi.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Conversational Shopping Agents
Potential: HighEffort: MediumSource: netsuite.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Cross-Cloud Agent Orchestration for Order Management
Potential: MediumEffort: HighSource: salesforce.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Cross-Framework Incident Resolution Agents
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Governance
Data Privacy Policy Enforcement for AI Workflows
Potential: HighEffort: MediumSource: pharmaceutical-technology.com (opens in a new tab) · added 24 Aug 2026
LLM · Finance
GenAI Deviation Management in Pharma Quality
Potential: HighEffort: MediumSource: ispe.org (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
GenAI Resolution Assistant for IT Incidents
Potential: HighEffort: LowSource: itsm.tools (opens in a new tab) · added 24 Aug 2026
LLM · Governance
Generative AI IT Incident Triage and Resolution
Potential: HighEffort: LowSource: investors.fiserv.com (opens in a new tab) · added 24 Aug 2026
LLM · Governance
Governed Agent Tool Access for Finance Operations
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
HR Agent Access Governance for Employee Services
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Intelligent Formulation Assistant for Chemicals
Potential: MediumEffort: HighSource: news.sap.com (opens in a new tab) · added 24 Aug 2026
LLM · Governance
Latency-Optimized Search API Selection for AI Agents
Potential: MediumEffort: LowSource: aimultiple.com (opens in a new tab) · added 24 Aug 2026
LLM · Source to Pay
Natural Language ABAP Code Explanation and Documentation
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 24 Aug 2026
LLM · Governance
Natural Language Compliance Report Generation
Potential: HighEffort: LowSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
273 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
