Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
1,847 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Governance
Natural Language Data Querying with Joule
Potential: HighEffort: MediumSource: aimultiple.com (opens in a new tab) · added 17 Aug 2026
LLM · Finance
No-Code Agent Builder for Employee Workflows
Potential: HighEffort: LowSource: thenextweb.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
RAG-Based Employee Policy Assistant
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Real-Time Agentic Incident Triage
Potential: HighEffort: MediumSource: thenextweb.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Sovereign LLM Hosting for Regulated Industries
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Idea to Market
Synthetic Data Generation for Data-Scarce Domains
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Tiered KV Cache for Scalable LLM Inference
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Idea to Market
Transactional Process Execution via Conversational AI
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 17 Aug 2026
LLM · Finance
Verifiable Autonomous Agent Payment Authorization
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Voice-Enabled Joule for Frontline Workers
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
24/7 AI Agent for Soldier and Veteran Support
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Accelerated Recruit Onboarding Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Administrative Burden Reduction for Military Families
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Adverse Event Detection and Pharmacovigilance
Potential: HighEffort: MediumSource: google.com (opens in a new tab) · added 10 Aug 2026
LLM · Recruit to Retire
Agent Access and Identity Control
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Finance
Agent-Based Prior Authorization Decision Support
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Agentic AI for Fan Engagement Data Activation
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Agentic AI Support Ticket Triage and Resolution
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 10 Aug 2026
LLM · Finance
Agentic Automation for Process Exception Handling
Potential: HighEffort: HighSource: google.com (opens in a new tab) · added 10 Aug 2026
LLM · Finance
Agentic Customer Service Case Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 10 Aug 2026
LLM · Governance
Agentic Finance Service Task Automation
Potential: MediumEffort: MediumSource: techrseries.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Agentic HR Service Request Automation
Potential: HighEffort: MediumSource: techrseries.com (opens in a new tab) · added 10 Aug 2026
LLM · Recruit to Retire
Agentic Identity Governance and Access Control
Potential: MediumEffort: HighSource: diginomica.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Agentic Planner for IT Service Requests
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 10 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
273 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
