Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
1,847 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Recruit to Retire
Knowledge Article Generation from Resolved Tickets
Potential: HighEffort: MediumSource: nowben.com (opens in a new tab) · added 29 Jun 2026
LLM · Finance
MCP-Enabled Procurement Agent Orchestration
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Recruit to Retire
Mobile-First Employee Payroll Self-Service Assistant
Potential: MediumEffort: LowSource: telanganatoday.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
Model-Agnostic Agentic Automation for Service Requests
Potential: HighEffort: HighSource: cnn.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
Pre-built AI Service Agent for Customer Support
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM · Governance
Prompt Caching for Cost-Optimized Compliance Agents
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
Trusted Clinical AI Agent for Patient Inquiries
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
Voice-Based Patient Appointment Reminder Agent
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
Agentic AI for Public Sector Citizen Services
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Recruit to Retire
AI HR Policy and Employee Self-Service Bot
Potential: MediumEffort: LowSource: govinsider.asia (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
AI Incident Triage and Root Cause Suggestion
Potential: MediumEffort: LowSource: sobot.io (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
AI-Assisted Code Generation and Developer Productivity
Potential: HighEffort: MediumSource: letsdatascience.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
AI-Assisted Deviation Management in Pharma
Potential: HighEffort: MediumSource: amplelogic.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
AI-Driven Service Ticket Triage
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Finance
AI-Powered Software Solution Discovery and Matching
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
AI-Powered Workforce Upskilling and Training
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Automated Campaign Conflict Detection and Recommendations
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Automated Marketing Content Generation
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM
Automated Test Case Generation for ALM
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Autonomous Customer Service Agent Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Autonomous Sales Agents for Lead Qualification
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Plan to Fulfill
Causal Chain Analysis for Agent Evaluation Pipelines
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Context-Rich Research Synthesis for Product Planning
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Conversational AI Assistant for SAP Self-Service
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
273 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
