Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
1,847 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Recruit to Retire
Conversational Self-Service for Manager Queries
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Customer Service GenAI Copilot
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
GenAI Drug Discovery Literature Mining
Potential: HighEffort: HighSource: benevolent.com (opens in a new tab) · added 25 May 2026
LLM · Finance
GenAI Supplier Contract Analysis
Potential: HighEffort: MediumSource: icertis.com (opens in a new tab) · added 25 May 2026
LLM · Governance
Generative AI Copilot for Finance Operations
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
HIPAA-Compliant Patient Inquiry Resolution Agent
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Incident Knowledge Base Summarization at Scale
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Inclusive Language Assistance in Content Creation
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
IT Incident Auto-Triage and Resolution
Potential: HighEffort: LowSource: servicenow.com (opens in a new tab) · added 25 May 2026
LLM · Finance
Large Contract Analysis via Recursive LLM Orchestration
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Live Captioning for Accessibility in Enterprise Meetings
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Finance
MCP-Based Metadata Discovery for Procurement Analytics
Potential: MediumEffort: HighSource: salesforce.com (opens in a new tab) · added 25 May 2026
LLM · Governance
Multi-Tenant Agentic Assistant for Shared Services
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Recruit to Retire
Personalized Interview Question Generation
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Pharmacy Benefits Verification Automation
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
RAG-Based Knowledge Assistant for Logistics Operations
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Real-Time Voice Agent Transcription for Contact Centers
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Governance
Recursive Long-Document Analysis for Financial Reporting
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Plan to Fulfill
Regulatory Dossier Review with Persistent Working Memory
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Tenant-Isolated Employee Service Agent
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Unified Commercial Process Harmonization
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Visual Product Catalog Caption Validation
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Voice-Driven Order Capture for Sales Representatives
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 25 May 2026
LLM · Lead to Cash
Agent Runtime for Incident Triage and Resolution
Potential: HighEffort: MediumSource: forbes.com (opens in a new tab) · added 20 May 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
273 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
