Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
1,847 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Finance
Agentic Invoice Adjustment Automation
Potential: HighEffort: MediumSource: law.com (opens in a new tab) · added 11 May 2026
LLM · Recruit to Retire
Agentic Onboarding Workflow Orchestration
Potential: HighEffort: MediumSource: hrexecutive.com (opens in a new tab) · added 11 May 2026
LLM · Recruit to Retire
Agentic Performance Review Drafting Assistant
Potential: MediumEffort: LowSource: hrexecutive.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
AI Agent-Driven Veterinary Customer Engagement
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
AI Chatbot for Retail Customer and Trade Support
Potential: MediumEffort: LowSource: cnbc.com (opens in a new tab) · added 11 May 2026
LLM · Source to Pay
AI Contract Analysis for Procurement
Potential: MediumEffort: MediumSource: appinventiv.com (opens in a new tab) · added 11 May 2026
LLM · Plan to Fulfill
AI Knowledge Assistant for Shop Floor Operators
Potential: MediumEffort: LowSource: pharmaphorum.com (opens in a new tab) · added 11 May 2026
LLM · Governance
AI Material Master Data Enrichment
Potential: MediumEffort: MediumSource: simplemdg.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
AI-Driven Incident Resolution Across Enterprise Systems
Potential: HighEffort: MediumSource: markets.ft.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
AI-Powered Employee Service Desk
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 11 May 2026
LLM · Governance
AI-Powered IT Ticket Triage
Potential: MediumEffort: LowSource: moveworks.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Automated GenAI Model Evaluation Pipeline
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 11 May 2026
LLM · Finance
Automated GxP Compliance Monitoring for Clinical Trials
Potential: HighEffort: MediumSource: wcgclinical.com (opens in a new tab) · added 11 May 2026
LLM · Finance
Autonomous Agent-Driven Procurement Payments
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Autonomous CRM Case and Opportunity Handling
Potential: HighEffort: MediumSource: businesswire.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Autonomous CRM Sales and Service Execution
Potential: HighEffort: MediumSource: bakersfield.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Autonomous Employee Service Request Handling
Potential: HighEffort: MediumSource: bakersfield.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Autonomous Employee Service Request Resolution
Potential: HighEffort: MediumSource: businesswire.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Autonomous L1 IT Service Desk Resolution
Potential: HighEffort: MediumSource: newsroom.servicenow.com (opens in a new tab) · added 11 May 2026
LLM · Governance
Compliant Medical Information Response Generation
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Context-Aware Slackbot for Product Marketing Support
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 11 May 2026
LLM · Lead to Cash
Conversational Q&A for Technical Tool Documentation
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 11 May 2026
LLM · Finance
Conversational Self-Service Business Intelligence
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 11 May 2026
LLM · Plan to Fulfill
Conversational Warehouse Operations Assistant
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 11 May 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
273 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
