Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
390 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
Machine Learning · Plan to Fulfill
Customer Churn Prediction and Prevention
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
Machine Learning · Recruit to Retire
Intelligent Sales Opportunity Scoring
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
Machine Learning · Lead to Cash
Predictive Production Planning Optimization
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
Machine Learning · Lead to Cash
Unified Customer Data Profile Consolidation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
Machine Learning · Governance
Unified Financial Data Reconciliation with AI
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
Machine Learning · Lead to Cash
Zero-Shot Demand Prediction on Tabular Data
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
Machine Learning · Lead to Cash
AI-Driven Demand Forecasting for Luxury Retail
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Lead to Cash
AI-Powered Fraud Detection at POS Checkout
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Governance
Attrition Risk Prediction
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Governance
Automated Payment Reconciliation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Recruit to Retire
Automated Workforce Planning Scenario Simulation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Lead to Cash
Credit Scoring and Limit Recommendation
Potential: MediumEffort: MediumSource: sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Finance
Federated Query Acceleration for Financial Close
Potential: MediumEffort: HighSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Source to Pay
Intelligent Payment Method Recommendation
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Plan to Fulfill
Master Data Deduplication and Enrichment
Potential: MediumEffort: MediumSource: sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Plan to Fulfill
Predictive Attrition and Retention Risk Scoring
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Acquire to Decommission
Predictive Maintenance for Manufacturing Assets
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Recruit to Retire
Skills Gap Detection and Learning Recommendations
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Governance
Supplier Risk and ESG Monitoring
Potential: HighEffort: MediumSource: sap.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Lead to Cash
AI-Based Customer Segmentation for Utilities
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
Machine Learning · Plan to Fulfill
AI-Based Master Data Quality Management
Potential: MediumEffort: LowSource: sap.com (opens in a new tab) · added 6 Jul 2026
Machine Learning · Lead to Cash
AI-Driven Churn Prediction for Utility Customers
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
Machine Learning · Recruit to Retire
AI-Driven Internal Talent Mobility
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
Machine Learning · Finance
Automated Case Classification and Routing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
5 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
