Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
977 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Lead to Cash
AI-Powered Customer Service Chatbot
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
AI-Powered Email Triage and Classification
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Automated Agent Memory Lifecycle Management
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Automated Architecture Diagram Generation from Code
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Automated Calendar Scheduling via Email Agents
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Automated SOP Generation from Training Videos
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Autonomous Case Resolution for Patient Inquiries
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Autonomous Customer Support Case Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Autonomous Patient Intake and Scheduling Agents
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Autonomous Pipeline Qualification Agents
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Autonomous Sales Agent for Lead Qualification
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Conversational Commerce Agent via MCP Server
Potential: HighEffort: HighSource: erp.today (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Conversational HR Assistant for Onboarding
Potential: MediumEffort: LowSource: researchgate.net (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Conversational Process Insights via Joule
Potential: HighEffort: MediumSource: cxtoday.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Governed LLM Gateway for Developer Code Assistance
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Knowledge Base Self-Service Deflection
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Multi-Agent Code Security Analysis
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Multimodal WhatsApp Ordering Assistant
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Personalized Customer Experience at Scale
Potential: HighEffort: MediumSource: prnewswire.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Production Master Data Agent for Manufacturing
Potential: HighEffort: MediumSource: erp.today (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Rapid Prototyping of Robotics Use Cases via AI Jam
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Real-Time Multiagent Workflow Orchestration
Potential: HighEffort: HighSource: hpcwire.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
Role-Based AI Onboarding for Process Users
Potential: MediumEffort: LowSource: cxtoday.com (opens in a new tab) · added 7 Sept 2026
LLM · Lead to Cash
SQL-to-ER Diagram Generation
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 7 Sept 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
175 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
