Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
977 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Lead to Cash
On-Demand Custom Product Manufacturing
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Secure Agent Discovery of Enterprise Capabilities
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Task-Token Callback for Incident Triage Agents
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Trust-Signal Content Generation for Brand Messaging
Potential: MediumEffort: LowSource: thedrum.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Vector Search on Operational Data for RAG
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 24 Aug 2026
LLM · Lead to Cash
Agentic AI for Automated Customer Service Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Agentic Job Requisition and Posting Automation
Potential: HighEffort: MediumSource: pwc.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
AI Agent Workforce Orchestration and Scaling
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
AI Agent-Assisted Case Preparation for Legal
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
AI Agent-Driven Sales Opportunity Coaching
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
AI Guardrails for Enterprise Agent Safety
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
AI-Assisted Email Drafting and Knowledge Retrieval in Outlook
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
AI-Driven Customer Experience and Order Support
Potential: MediumEffort: LowSource: ibm.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
AI-Driven UI Test Automation with Natural Language
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Automated Legacy Risk Platform Migration
Potential: HighEffort: HighSource: newsroom.accenture.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Automated PowerPoint Presentation Generation from Enterprise Data
Potential: MediumEffort: LowSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Automated Regression Detection in QA Cycles
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Conversational HR Transaction Handling with Joule
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Conversational Order Management Assistance
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Conversational Order Status Assistant
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Conversational Supply Chain Insights Assistant
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Cross-System Agent Orchestration via MCP
Potential: HighEffort: HighSource: thenextweb.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Domain-Specific Foundation Model for BIM Workflows
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 17 Aug 2026
LLM · Lead to Cash
Employee HR Self-Service Agent
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 17 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
175 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
