Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
977 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Lead to Cash
Dynamic Case Creator-Processor Pattern for Order Processing
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Generative UI Onboarding Assistant
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
GraphRAG-Powered Scientific Literature Discovery
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Human-in-the-Loop Agentic Incident Resolution
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Managed Agent Hosting with Integrated Auth
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Secure Multi-Tool Agent Orchestration for Ecommerce
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Agentic Commerce Product Discovery via Structured APIs
Potential: HighEffort: HighSource: letsdatascience.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
AI Copilot for Enterprise Users with Joule and Microsoft 365
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
AI-Powered Software Discovery and Recommendation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Automated HR Employee Service Requests
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Automated Shipping Document Data Extraction
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Autonomous Customer Support Request Resolution
Potential: HighEffort: MediumSource: macaubusiness.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Customer Service Email Classification and Field Extraction
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
GenAI Assistant for Customer Service Agents
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Generative AI Assistant for ERP Users
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Interactive Generative UI for Enterprise Agents
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Multi-Agent Content Generation and Publishing
Potential: HighEffort: MediumSource: macaubusiness.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Multi-Tenant Agent Memory Isolation
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Multimodal Extraction with Spatial Reasoning for Records
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Neurobiologically Inspired RAG for Enterprise Knowledge Retrieval
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Resilient Multi-Model LLM Gateway Orchestration
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Role-Based Memory Retrieval for HR Agents
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
Agent-to-Agent Order Fulfillment Coordination
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
Agentic AI Assistants for HR Operations
Potential: HighEffort: MediumSource: thenextweb.com (opens in a new tab) · added 29 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
175 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
