Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
977 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Lead to Cash
Automated Incident Ticket Creation from Help Desk Interactions
Potential: HighEffort: LowSource: servicenow.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Automated PHP-to-Java Code Migration Engine
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Automated Scientific Literature Review and Synthesis
Potential: HighEffort: MediumSource: pharmexec.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Autonomous AI Agents for Incident Resolution
Potential: HighEffort: HighSource: servicenow.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Autonomous Production Schedule Coordination Agent
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Code Generation for Platform Developers
Potential: MediumEffort: LowSource: servicenow.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Collaborative AI Assistant for Case Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Connected Knowledge Agent for Customer Service
Potential: HighEffort: MediumSource: microsoft.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Conversational AI Shopping via MCP Server
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Conversational Candidate Screening and Interview Scheduling
Potential: HighEffort: MediumSource: youtube.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Cost-Optimized Conversational Agent for Customer Service
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Evolutionary Prompt Optimization for Vision Models
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Incident Summarization for Faster Agent Handover
Potential: HighEffort: LowSource: servicenow.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Intent-Based Developer Code Generation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Intent-Driven UI Test Automation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Joule Agent Builder for Custom Process Automation
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Joule Copilot for IT Operations Support
Potential: MediumEffort: LowSource: infosys.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Low-Latency AI Agent for IT Service Desk Automation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Multi-Account Control Plane for AI Governance
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Predictive Incident Resolution with GenAI Service Agent
Potential: HighEffort: MediumSource: recorded in the knowledge graph · added 2 Nov 2026
LLM · Lead to Cash
Prompt Caching for Agentic Workflow Optimization
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Role-Based Skill Governance via Now Assist Admin
Potential: MediumEffort: MediumSource: servicenow.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Secure Government LLM Workspace Deployment
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 2 Nov 2026
LLM · Lead to Cash
Shared AI Agent Collaboration for Sales Teams
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 2 Nov 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
175 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
