Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
367 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Lead to Cash
AI-Assisted Candidate Screening in SuccessFactors
Potential: HighEffort: LowSource: community.sap.com (opens in a new tab) · added 20 Jul 2026
LLM · Recruit to Retire
AI-Driven Sales Call and Email Insight Extraction
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 20 Jul 2026
LLM · Lead to Cash
AI-Generated Marketing Content and Advertising
Potential: HighEffort: LowSource: blogs.nvidia.com (opens in a new tab) · added 20 Jul 2026
LLM · Plan to Fulfill
Automated CRM Data Entry and Maintenance
Potential: HighEffort: LowSource: aws.amazon.com (opens in a new tab) · added 20 Jul 2026
LLM + Analytics · Governance
Automated Customer Feedback Theme Extraction
Potential: HighEffort: LowSource: sloanreview.mit.edu (opens in a new tab) · added 20 Jul 2026
LLM · Lead to Cash
Automated Personalized Sales Outreach Generation
Potential: HighEffort: LowSource: aws.amazon.com (opens in a new tab) · added 20 Jul 2026
LLM · Lead to Cash
Conversational Self-Service Purchasing Assistant
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
LLM · Lead to Cash
GenAI Copilot for IT and Customer Service Tickets
Potential: HighEffort: LowSource: adoption.microsoft.com (opens in a new tab) · added 20 Jul 2026
LLM · Lead to Cash
Generative AI Content Creation for Marketing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 20 Jul 2026
Machine Learning · Plan to Fulfill
Statistical Baseline Forecasting for Inventory Planning
Potential: HighEffort: LowSource: ibm.com (opens in a new tab) · added 20 Jul 2026
LLM · Finance
Structured Data Extraction from Unstructured Documents
Potential: HighEffort: LowSource: aws.amazon.com (opens in a new tab) · added 20 Jul 2026
LLM · Finance
AI Code Generation for Engineering Productivity
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Governance
AI-Driven Account Insights Summarization
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
AI-Powered Sales Email and Meeting Assistant
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Recruit to Retire
Automated Sales Opportunity Updates
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Conversational CRM Access via Slackbot
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Recruit to Retire
Employee HR Helpdesk Copilot
Potential: HighEffort: LowSource: servicenow.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Plan to Fulfill
Natural Language BI for Sales Performance Analysis
Potential: HighEffort: LowSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Finance
Automated Case Classification and Routing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
Machine Learning · Lead to Cash
Cash Application Automation
Potential: HighEffort: LowSource: blackline.com (opens in a new tab) · added 6 Jul 2026
LLM · Finance
Conversational AI Assistant for Procurement Self-Service
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
IDP + LLM · Finance
Intelligent Supplier Invoice Processing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 6 Jul 2026
LLM · Lead to Cash
AI-Powered Employee Self-Service Virtual Agent
Potential: HighEffort: LowSource: cnn.com (opens in a new tab) · added 29 Jun 2026
LLM · Source to Pay
AI-Powered Merchant Merchandising Assistant
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
117 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
