Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
367 of 5,390 use cases match. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Matching use casesnewest first
LLM · Lead to Cash
AI-Powered Incident Triage and Routing
Potential: HighEffort: LowSource: google.com (opens in a new tab) · added 10 Aug 2026
IDP + LLM · Finance
Automated Expense Report Generation from Travel Data
Potential: HighEffort: LowSource: techrseries.com (opens in a new tab) · added 10 Aug 2026
LLM · Governance
Automated Incident Classification and Prioritization
Potential: HighEffort: LowSource: aws.amazon.com (opens in a new tab) · added 10 Aug 2026
LLM · Source to Pay
Automated Product Content Generation
Potential: HighEffort: LowSource: google.com (opens in a new tab) · added 10 Aug 2026
Machine Learning · Source to Pay
Automated Spend Classification
Potential: HighEffort: LowSource: google.com (opens in a new tab) · added 10 Aug 2026
IDP + LLM · Finance
Automated Supplier Invoice Extraction with Joule
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
IDP + LLM · Finance
Automated Vendor Invoice Processing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Autonomous Order Status and Tracking Agent
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 10 Aug 2026
IDP + LLM · Source to Pay
Contract Review and Clause Extraction
Potential: HighEffort: LowSource: google.com (opens in a new tab) · added 10 Aug 2026
LLM · Recruit to Retire
Conversational AI for Employee Services
Potential: HighEffort: LowSource: stocktitan.net (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Conversational Ordering Assistant for Small Retailers
Potential: HighEffort: LowSource: google.com (opens in a new tab) · added 10 Aug 2026
LLM · Governance
Conversational Process Insights via GenAI
Potential: HighEffort: LowSource: celonis.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Generative AI Assistant for Store Operations
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Generative AI for Marketing Content Creation
Potential: HighEffort: LowSource: google.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Generative AI Sales Proposal Drafting
Potential: HighEffort: LowSource: google.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Generative Content Creation for Marketing Campaigns
Potential: HighEffort: LowSource: sloanreview.mit.edu (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Intelligent Ticket Classification and Routing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM + Analytics · Governance
Joule Copilot for ERP Natural Language Queries
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Finance
Joule Copilot for Procurement Self-Service
Potential: HighEffort: LowSource: aimultiple.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
Joule-Driven Talent Matching in SuccessFactors
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 10 Aug 2026
LLM · Lead to Cash
AI Applicant Screening in SuccessFactors Recruiting
Potential: HighEffort: LowSource: community.sap.com (opens in a new tab) · added 3 Aug 2026
LLM · Lead to Cash
AI Chatbot for HR Employee Self-Service
Potential: HighEffort: LowSource: techtarget.com (opens in a new tab) · added 3 Aug 2026
Machine Learning · Finance
AI Duplicate and Fraudulent Invoice Detection
Potential: HighEffort: LowSource: artsyltech.com (opens in a new tab) · added 3 Aug 2026
Machine Learning · Governance
AI Journal Entry Anomaly Detection
Potential: HighEffort: LowSource: blacklinesystemsinc.gcs-web.com (opens in a new tab) · added 3 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers in this selection
117 distinct sources in this selection.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
