Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
Showing all 5,390 use cases. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Latest additionsnewest first
LLM · Lead to Cash
Intelligent Customer Order Triage Agent
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
IDP + LLM · Finance
Intelligent Document Processing for Vendor Invoices
Potential: HighEffort: LowSource: deloitte.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Intelligent Employee Safety Assistant
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Intelligent Incident Triage and Resolution Suggestions
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 27 Jul 2026
LLM + Analytics · Lead to Cash
Internal Dogfooding for AI Software Quality Assurance
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
LLM + Analytics · Lead to Cash
IT Incident Root Cause Reasoning Agent
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
IT Ticket Classification and Auto-Routing
Potential: MediumEffort: LowSource: servicenow.com (opens in a new tab) · added 27 Jul 2026
LLM + Analytics · Governance
Joule Copilot for Financial Close Acceleration
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Joule Copilot for Shipyard Operations Support
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Governance
Journal Entry Anomaly Detection
Potential: MediumEffort: MediumSource: mindbridge.ai (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Knowledge Base Retrieval for Trading Policies and Research
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
LLM · Source to Pay
Legacy Code Base Retrofit with Agentic AI
Potential: MediumEffort: HighSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
Molecule and Formulation Property Prediction
Potential: HighEffort: HighSource: schrodinger.com (opens in a new tab) · added 27 Jul 2026
LLM · Finance
Multi-Hop Supplier Contract and Policy Q&A
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Multilingual AI Query Validation for CRM
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
LLM · Plan to Fulfill
Multilingual Voice-Enabled Inventory Management
Potential: MediumEffort: HighSource: business.cornell.edu (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
NDA Drafting and Redlining Automation
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
Neural Network-Based Combustion Performance Prediction
Potential: HighEffort: HighSource: nature.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Recruit to Retire
Patient Treatment Non-Adherence Risk Prediction
Potential: HighEffort: MediumSource: klover.ai (opens in a new tab) · added 27 Jul 2026
LLM + Analytics · Lead to Cash
Personalized Customer Journey Orchestration
Potential: HighEffort: MediumSource: nrf.com (opens in a new tab) · added 27 Jul 2026
LLM · Lead to Cash
Personalized Shopping Experience with Generative AI
Potential: HighEffort: MediumSource: ciodive.com (opens in a new tab) · added 27 Jul 2026
LLM + Analytics · Recruit to Retire
Personalized Veteran Care Coordination
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 27 Jul 2026
Computer Vision · Lead to Cash
Physical AI Robot for Hazard Inspection and Root Cause Analysis
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 27 Jul 2026
Machine Learning · Lead to Cash
Predictive Collections and Dunning Prioritization
Potential: HighEffort: MediumSource: dealhub.io (opens in a new tab) · added 27 Jul 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers
499 distinct sources.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
