Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
Showing all 5,390 use cases. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Latest additionsnewest first
Machine Learning · Finance
Candidate Screening and Matching
Potential: MediumEffort: MediumSource: eightfold.ai (opens in a new tab) · added 13 Jul 2026
Optimization · Source to Pay
Checkout Queue Prediction and Staffing Optimization
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
IDP + LLM · Finance
Continuous Unstructured-to-Structured Data Layer for ERP
Potential: MediumEffort: HighSource: manilatimes.net (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Contract Clause Extraction for Sourcing
Potential: HighEffort: MediumSource: icertis.com (opens in a new tab) · added 13 Jul 2026
LLM · Source to Pay
Conversational AI Assistant for Cashiers
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Conversational Case Management Assistant
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Conversational CRM Access via Slackbot
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Finance
Conversational Finance Analytics Assistant
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Conversational Inventory and Demand Insights
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Conversational People Analytics with Joule
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Conversational Product Search and Discovery
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Lead to Cash
Credit Scoring and Limit Recommendation
Potential: MediumEffort: MediumSource: sap.com (opens in a new tab) · added 13 Jul 2026
Optimization · Finance
Cross-Border Payment Vendor Price Optimization
Potential: MediumEffort: MediumSource: finextra.com (opens in a new tab) · added 13 Jul 2026
LLM + Analytics · Lead to Cash
Cross-Dataset Semantic Query Generation for Retail Analytics
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Governance
Cross-Source Natural Language Data Querying
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Customer Service Chatbot with RAG
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
LLM · Finance
Deviation and CAPA Drafting in GxP Quality
Potential: HighEffort: MediumSource: veeva.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Dynamic Case Creator-Processor Pattern for Order Processing
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
Optimization · Recruit to Retire
Dynamic Pricing and Promotion Optimization for Retail
Potential: HighEffort: HighSource: blueyonder.com (opens in a new tab) · added 13 Jul 2026
LLM · Governance
EHS Incident Report Classification
Potential: MediumEffort: LowSource: sphera.com (opens in a new tab) · added 13 Jul 2026
LLM · Recruit to Retire
Employee HR Helpdesk Copilot
Potential: HighEffort: LowSource: servicenow.com (opens in a new tab) · added 13 Jul 2026
LLM · Idea to Market
Evidence-Grounded Research Question Answering
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 13 Jul 2026
Machine Learning · Finance
Federated Query Acceleration for Financial Close
Potential: MediumEffort: HighSource: news.sap.com (opens in a new tab) · added 13 Jul 2026
LLM · Lead to Cash
Generative UI Onboarding Assistant
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 13 Jul 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers
499 distinct sources.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
