Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
Showing all 5,390 use cases. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Latest additionsnewest first
LLM · Governance
Agentic Automation for Financial Compliance Reviews
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
Agentic Customer Order Orchestration
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Governance
Agentic Overlay for Legacy ERP Service Modernization
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Recruit to Retire
Agentic Workflow Delegation for Managers
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Recruit to Retire
AI Adoption Readiness Assessment
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM · Recruit to Retire
AI Agent Task Decomposition for KYC Investigations
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
AI Agent-Driven Personalized Shopper Assistance
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Governance
AI Agents for Financial Close Automation
Potential: HighEffort: HighSource: thenextweb.com (opens in a new tab) · added 29 Jun 2026
Optimization · Lead to Cash
AI Batch Process Optimization in Specialty Chemicals
Potential: HighEffort: HighSource: growexx.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI Sales Forecasting and Opportunity Scoring
Potential: HighEffort: MediumSource: recorded in the knowledge graph · added 29 Jun 2026
LLM · Lead to Cash
AI Ticket Triage and Auto-Resolution in ITSM
Potential: HighEffort: MediumSource: thinkhdi.com (opens in a new tab) · added 29 Jun 2026
LLM · Source to Pay
AI-Assisted Contract Lifecycle Management
Potential: MediumEffort: MediumSource: fintechmagazine.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Assisted Patient Intake and Pre-Visit Summarization
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Assisted Team Performance Coaching
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Governance
AI-Based Category Strategy Recommendations
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 29 Jun 2026
LLM · Plan to Fulfill
AI-Based Deviation and CAPA Drafting in GxP Quality
Potential: MediumEffort: MediumSource: ataccama.com (opens in a new tab) · added 29 Jun 2026
LLM · Recruit to Retire
AI-Based Workflow and Job Redesign
Potential: HighEffort: MediumSource: hrexecutive.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI-Driven Demand Forecasting for Retail and CPG
Potential: HighEffort: MediumSource: articsledge.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
AI-Driven IT Incident Triage and Resolution
Potential: HighEffort: MediumSource: cnn.com (opens in a new tab) · added 29 Jun 2026
LLM · Lead to Cash
AI-Driven Merchandise Upsell and Cross-Sell
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Governance
AI-Driven Retail Media Campaign Analytics
Potential: MediumEffort: LowSource: chainstoreage.com (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Lead to Cash
AI-Driven Social Media Content Personalization for Travel Marketing
Potential: HighEffort: MediumSource: hospitalitynet.org (opens in a new tab) · added 29 Jun 2026
LLM + Analytics · Finance
AI-Driven Spend Analysis and Cost Optimization
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 29 Jun 2026
Machine Learning · Lead to Cash
AI-Driven Talent Acquisition and Candidate Matching
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 29 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers
499 distinct sources.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
