Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
Showing all 5,390 use cases. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Latest additionsnewest first
LLM · Lead to Cash
GenAI Customer Service Copilot
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
GenAI Recruiting Assistant
Potential: HighEffort: LowSource: carv.com (opens in a new tab) · added 22 Jun 2026
LLM · Recruit to Retire
Generative AI Sales Content Personalization
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Generative Job Description Authoring
Potential: MediumEffort: LowSource: google.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Governed AI Agent Access Control and Identity Mapping
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Governance
Governed Data Access Layer for AI Agents
Potential: HighEffort: HighSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Granular Safety Checks for Agentic AI Workflows
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
Machine Learning · Lead to Cash
Hyper-Personalized Product Recommendations
Potential: HighEffort: MediumSource: google.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
In-App Guidance for SAP User Onboarding
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
Computer Vision · Lead to Cash
In-Line Scrap and Yield Optimization
Potential: HighEffort: MediumSource: manilatimes.net (opens in a new tab) · added 22 Jun 2026
Machine Learning · Idea to Market
Intelligent Change Impact Analysis
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM + Analytics · Lead to Cash
Intelligent Collections Prioritization Agent
Potential: HighEffort: LowSource: learning.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
Intelligent Incident Triage with Enterprise Context
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
Machine Learning · Lead to Cash
Intelligent Lead Scoring and Prioritization
Potential: HighEffort: MediumSource: dealhub.io (opens in a new tab) · added 22 Jun 2026
Machine Learning · Lead to Cash
Intelligent Order Promising and Fulfillment
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
Machine Learning · Recruit to Retire
Intelligent Supplier Risk and Compliance Screening
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
Optimization · Plan to Fulfill
Inventory Optimization with AI
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Governance
Joule Collaborative AI Agents for Finance
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
LLM · Recruit to Retire
Knowledge Base Auto-Generation from Support Conversations
Potential: MediumEffort: LowSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
LLM · Lead to Cash
MCP-Based Agent Tool Integration for Service Automation
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
Machine Learning · Lead to Cash
ML-Based Cash Application Matching
Potential: HighEffort: LowSource: sapinsider.org (opens in a new tab) · added 22 Jun 2026
Machine Learning · Governance
MuleSoft Agent Scanner for API Security Compliance
Potential: MediumEffort: MediumSource: salesforce.com (opens in a new tab) · added 22 Jun 2026
IDP + LLM · Finance
Multimodal Document Extraction for Invoice Processing
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 22 Jun 2026
Machine Learning · Governance
Predictive Anomaly Detection in System Monitoring
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 22 Jun 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers
499 distinct sources.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
