Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 10 Nov 2026 · 1,094 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
Showing all 5,390 use cases. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Latest additionsnewest first
LLM · Lead to Cash
Case Action Recommendation Agent
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Case Management Orchestration Agent
Potential: HighEffort: HighSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Case Preparation Agent for CX Case Management
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Finance
Clinical Trial Patient Matching
Potential: HighEffort: MediumSource: aimultiple.com (opens in a new tab) · added 9 Nov 2026
LLM · Governance
Commission Dispute Resolution Assistant
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Governance
Comparable vs Reported Earnings Variance Analysis
Potential: MediumEffort: MediumSource: nokia.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Content Assistant for Commerce Personalization
Potential: MediumEffort: MediumSource: customerthink.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Context-Aware AI Agent for Case Resolution
Potential: HighEffort: MediumSource: cxtoday.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Plan to Fulfill
Context-Aware Data Anomaly Detection
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 9 Nov 2026
LLM · Finance
Context-Aware Verification Agent for Output Validation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 9 Nov 2026
Machine Learning · Finance
Contingent Workforce Spend Anomaly Detection
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Finance
Continuous Answer Quality Monitoring for AI Agents
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 9 Nov 2026
Computer Vision · Plan to Fulfill
Continuous Defect Detection in Manufacturing
Potential: HighEffort: MediumSource: metrology.news (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Lead to Cash
Conversation Intelligence for Sales Calls
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Recruit to Retire
Conversational AI Assistant in Collaboration Tools
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Finance
Conversational AI Banking Interface Agent
Potential: HighEffort: HighSource: mckinsey.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Conversational Commerce Assistant for Order Capture
Potential: HighEffort: MediumSource: ibm.com (opens in a new tab) · added 9 Nov 2026
LLM · Governance
Conversational ERP Assistant with Joule
Potential: HighEffort: MediumSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM + Analytics · Recruit to Retire
Conversational External Workforce Analytics Assistant
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Recruit to Retire
Conversational HR Service Assistant
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
LLM · Recruit to Retire
Conversational Knowledge Retrieval in Channels
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Conversational Operations Assistant for NOC Engineers
Potential: MediumEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 9 Nov 2026
LLM · Lead to Cash
Conversational Order Resolution Assistant
Potential: HighEffort: MediumSource: cloud.google.com (opens in a new tab) · added 9 Nov 2026
LLM · Finance
Conversational Procurement Assistant for Buyers
Potential: MediumEffort: LowSource: news.sap.com (opens in a new tab) · added 9 Nov 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers
499 distinct sources.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
