Business Flows · Knowledge Graph
AI use cases
Every week our AI Use Case Pioneer agent reads what vendors, analysts and practitioners publish about AI in operations. Each use case is mapped onto the Business Flows process model and rated by business potential and implementation effort. This page lets you explore the whole curated catalogue.
Curated content · Business Flows Knowledge Graph
This catalogue is drawn from the Business Flows Knowledge Graph, the curated library of end-to-end processes, SAP scope items, compliance obligations and AI accelerators behind our consulting work. Every use case links to the public source it was found in, so you can check it yourself. In the Business Flows Browser each one also shows its full description, the processes it accelerates and the regulations that apply to it.
Live from the knowledge graph · as of 11 Nov 2026 · 883 added in the last 30 days
5,390
AI use cases
10
AI technologies
8
process domains
499
public sources cited
222
linked to compliance obligations
Explore the catalogue
Showing all 5,390 use cases. Click a bar or a cell to filter.
Where to start: potential × effort
Business potential against implementation effort, as rated in the knowledge graph.
By AI technology
The technology that powers each use case.
By end-to-end process domain
Where in the Business Flows process model each use case applies.
A library that grows every week
Use cases added to the knowledge graph since the pipeline started.
Latest additionsnewest first
LLM + Analytics · Governance
AI Use Case Portfolio Prioritization
Potential: MediumEffort: LowSource: marketscale.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Lead to Cash
AI-Accelerated Product Development
Potential: MediumEffort: HighSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM · Governance
AI-Assisted Audit Readiness and Compliance Tracking
Potential: MediumEffort: LowSource: marketsandmarkets.com (opens in a new tab) · added 31 Aug 2026
Machine Learning · Lead to Cash
AI-Assisted Opportunity Scoring and Next Best Action
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Finance
AI-Assisted Reagent and Supplier Comparison
Potential: HighEffort: MediumSource: rdworldonline.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Plan to Fulfill
AI-Assisted Root Cause Investigation
Potential: HighEffort: HighSource: augmentcode.com (opens in a new tab) · added 31 Aug 2026
Optimization · Recruit to Retire
AI-Based Promotion Planning Optimization
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM · Governance
AI-Drafted Resolution Notes for Support Agents
Potential: HighEffort: LowSource: emerj.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Lead to Cash
AI-Driven Content Personalization for Therapeutic Engagement
Potential: MediumEffort: MediumSource: news.sap.com (opens in a new tab) · added 31 Aug 2026
Machine Learning · Lead to Cash
AI-Driven Lead Scoring and Qualification
Potential: HighEffort: LowSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
Optimization · Acquire to Decommission
AI-Driven Maintenance Work Order Prioritization
Potential: HighEffort: MediumSource: futuremarketinsights.com (opens in a new tab) · added 31 Aug 2026
Optimization · Idea to Market
AI-Driven Production Yield Optimization
Potential: HighEffort: HighSource: globenewswire.com (opens in a new tab) · added 31 Aug 2026
LLM · Governance
AI-Driven Service Ticket Classification and Routing
Potential: HighEffort: LowSource: news.sap.com (opens in a new tab) · added 31 Aug 2026
Optimization · Lead to Cash
AI-Optimized Supply Chain Operations
Potential: HighEffort: HighSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM · Lead to Cash
AI-Powered Customer Case Reasoning and Resolution
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM · Lead to Cash
AI-Powered Customer Service Case Deflection
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
LLM · Lead to Cash
AI-Powered Employee Self-Service Agent
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
Computer Vision · Plan to Fulfill
AI-Powered Quality Inspection in Advanced Manufacturing
Potential: HighEffort: MediumSource: globenewswire.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Lead to Cash
AI-Powered Sales Forecasting and Pipeline Analytics
Potential: HighEffort: MediumSource: salesforce.com (opens in a new tab) · added 31 Aug 2026
Machine Learning
Alert Noise Reduction and Deduplication
Potential: HighEffort: LowSource: augmentcode.com (opens in a new tab) · added 31 Aug 2026
Machine Learning · Acquire to Decommission
Anomaly Detection in Asset Sensor Data
Potential: HighEffort: MediumSource: marketsandmarkets.com (opens in a new tab) · added 31 Aug 2026
LLM + Analytics · Lead to Cash
Automated AI Security Incident Triage and Response
Potential: HighEffort: MediumSource: trendmicro.com (opens in a new tab) · added 31 Aug 2026
Machine Learning · Governance
Automated Alert Triage and Correlation
Potential: HighEffort: MediumSource: aws.amazon.com (opens in a new tab) · added 31 Aug 2026
Computer Vision · Plan to Fulfill
Automated Food and Beverage Contamination Detection
Potential: HighEffort: MediumSource: marketsandmarkets.com (opens in a new tab) · added 31 Aug 2026
Sourced, not generated
We don't invent use cases. Our agent extracts them from published material: vendor announcements, analyst research, case studies and the trade press. It records where each one was found. 5,365 of 5,390 entries link to a public source you can open and check. Each entry is then placed in the process model and rated for potential and effort.
- Found in a public source, with a link kept on every entry
- Mapped to the end-to-end process it accelerates
- Connected to the compliance obligations that apply
- Rated for business potential and implementation effort
Most-cited publishers
499 distinct sources.
The full picture is in the Business Flows Browser
Each use case comes with its description, the processes and SAP scope items it touches, the regulations that apply, and example tooling. It is all connected in one knowledge graph that you and your AI agents can query.
